INSTALLERS OF CINEMA AND SMART HOME TECHNOLOGY

“I have used SMC Custom Installs for many years now and always been very impressed with their service so it was them I approached when I contemplated upgrading my home cinema. From initial contact to completion the level of service can only be described as exceptional.  There was an opportunity to hear the equipment I was interested in their well-appointed demonstration room and a site visit was undertaken to look at possible solutions to my requirements. The detailed written proposal was indicative of the attention paid during our meetings and that Phil and Duncan fully understood my needs. I was given dates for the installation with a detailed quote for the work which was completed with a minimum of fuss by the electrician Ash and Ian the installation engineer on the days specified. The quality of the workmanship was of the highest order. It has been a pleasure to have SMC Custom Installs carry out this project. A small company with the highest of standards of service, technical expertise, installation skills and customer care which I would recommend to anyone without a moment’s hesitation. Long may they continue providing this service, it is a breath of fresh air to see that such firms exist. ”

“We sat down with SMC Custom Installs not really knowing what we wanted to install in our house but with the overall aim of future-proofing the visual and sound installations for many years. Philip spent many hours with us explaining various options and the pros/cons that apply to the many choices that were on offer. We eventually decided on a control 4 system with a cinema screen with audio and TV around the house, this was followed by a CCTV system all linked back to the control 4 system. From the design stage through to the installation where Ian and Duncan were outstanding the whole quality of the SMC Custom Installs offering was second to none hence I cannot recommend SMC Custom Installs highly enough. The after service has proven to be just as good even if as usual it is down to operator error. One phone call and the issue is resolved. A really brilliant service!”

“I’ve said it before, but just want to reiterate how appreciated it is that these guys (sales and on-site) go the extra mile to make sure the customer gets exactly what he wants instead of just ‘selling and installing’. Ian and Ben were happy to try various setting and change things (and explain things) so the system worked to suit our lifestyle. Thank you very much.”

“SMC Custom Installs provided us with a brilliant service in the construction of our cinema room. Very knowledgeable staff. Philip gave us excellent advice on which equipment to purchase. Ian and Ben installed the product up to a very high standard and Duncan was really helpful throughout. I can’t recommend them highly enough”

“From the moment you first make contact with SMC Custom Installs you are treated as a valued customer and given the benefit of all the staff’s vast technical expertise. Then throughout the quotation and following installation phases, we were impressed with the constant contact and information regarding the project, and the end result surpassed our expectations! If you want to install a state of the art audio visual package then I would strongly recommend that you talk to SMC Custom Installs.”

“We commissioned SMC Custom Installs to re-fit our training room to provide a combined presentation and video conferencing facility. The work carried out was to a very high standard and great attention to detail was given to each stage of the process. The desired aims of the project were met and more often exceeded, we now have a facility fit for the 21st century that is simple and intuitive to use. I would recommend SMC Custom Installs without reservation”

“I would recommend SMC Custom Installs unreservedly. They planned and delivered a complete solution for our property including Sonos, Sky, internet and a really fabulous big screen media room. Philip, Ian, Duncan and Ben are all ridiculously knowledgeable, very flexible (to meet changing requirements), professional at all times and just jolly nice people with an enthusiasm for their products and service that is infectious. Two years later we continue to use them for all of our media requirements and would not consider going anywhere else.”